lii789 Frequently Asked Questions

If your deposit hasn't arrived within 15 minutes, contact us via live chat with your transfer proof (screenshot). Our support team is available 24/7 and will check it quickly. If the delay is on the bank's side, it may take a little longer, so please bear with us.

The minimum deposit at lii789 is 5,000 Ks for all payment methods. This applies equally to KBZPay, Wave Money, AYA Pay, and bank transfer. Regardless of which method you use, your deposit must meet this amount before funds are added to your game balance.

To deposit via KBZPay — log in to your lii789 account, go to the deposit menu, and select KBZPay. Enter the amount, then transfer to the KBZPay number shown using your phone app. Once transferred, upload the reference number or screenshot into the system. After confirmation, your funds will arrive within minutes.

lii789 does not charge any additional deposit fees. However, KBZPay, Wave Money, and AYA Pay may have their own transaction fees depending on their policies. Please check in advance to make sure the full amount reaches your account.

lii789 currently accepts deposits via KBZPay, Wave Money, AYA Pay, and bank transfer. These are the most convenient payment methods for players in Myanmar, and you can deposit and withdraw directly in Ks.

No — the payment account name does not have to match your lii789 account name exactly. However, the payment account holder and the lii789 player must be the same person. Withdrawals to a third party's account are not allowed. If there is any discrepancy, please contact us via live chat in advance.

KYC (Know Your Customer) verification is required to protect players' personal information and financial security. It helps prevent irregular activity such as immediate withdrawal after depositing or opening multiple accounts under the same identity, and keeps players' funds safe.

If your submission is rejected, the support team will explain the reason. It is usually because the image is not clear enough. You can resubmit a clear photo of a valid NRC or passport. Contact us via live chat for guidance on what to correct.

KYC verification may be requested when you make your first withdrawal, when you exceed a certain amount, or when unusual activity is detected on your account. It can vary depending on each player's individual circumstances.

lii789 accepts a Myanmar NRC (National Registration Card) or passport for KYC verification. Make sure your document is still valid and take a clear photo before uploading. The name on the document must match your payment details, meaning the person playing must be the same person who owns the document.

Before getting in touch, have the following ready: your account username, any relevant screenshots (deposit/withdrawal proof, error message screenshots), the time the issue occurred, and a brief description of what happened. Having these prepared will help the support team assist you faster.

There are 2 ways to contact lii789 — live chat on the website (the fastest option) and email at [email protected]. Live chat lets the support team respond to you directly. Email is also answered in detail and creates a written record of your conversation.

Yes — you can reach lii789's live chat and email support in Burmese at any time. The support team is specifically set up to help Myanmar players, so there is no language barrier. Just write in Burmese and they will help you.

You can reach the lii789 support team 24/7 — whether it's the middle of the night or a public holiday. Open the live chat on the website in Myanmar Standard Time (MMT, UTC+6:30) and get in touch instantly.

After receiving the lii789 welcome bonus (150% up to 300,000 Ks), you must wager the bonus amount 20 times before you can withdraw winnings from the bonus. For example — if you deposit 20,000 Ks, you receive a bonus of 30,000 Ks and your balance becomes 50,000 Ks. Wagering = 30,000 × 20 = 600,000 Ks must be played through. Note that your own deposited amount is not touched — only the bonus amount needs to be wagered 20 times before you can withdraw.

Bonuses that are left inactive for an extended period may expire. The exact number of days varies by promotion, so check the expiry terms at the time you receive the bonus and play before it runs out. If you have any questions, contact the support team.

The welcome bonus is available once per player on their first deposit only. Opening multiple accounts to claim the bonus repeatedly is not permitted. If this policy is violated, account suspension actions may be taken.

When you invite a friend to lii789, you receive 10% of that friend's first deposit as bonus funds (up to 20,000 Ks per person). In addition, you can earn a weekly commission of 0.3% of the valid bets placed by the friends you have referred. You can get your referral link from inside your account.

When logging in from a new device, the lii789 system may request an OTP (one-time password) or security check. A code will be sent to your registered phone number or email — enter it to log in. If you have any trouble, contact live chat for help accessing your account.

No — each player is allowed only one account on lii789. If a single person opens multiple accounts, actions such as bonus removal and account suspension may follow. When family members each want to play, every individual must own their own account.

A good password should be at least 8 characters long and combine uppercase and lowercase letters, numbers, and symbols. Do not use only your date of birth or phone number as a password. You can change your password yourself in lii789 account settings. Never share your password with anyone.

On the login page, click the forgot password option, enter your registered phone number or email, and get a reset link. If that does not work, contact live chat and get assistance by verifying your identity. You can get back into your account without delay.